Tag: Live Chat

Implementing Live Chat in your website

Importance of having Live Chat Website live chat is the most viable method to interact with visitors. On an average, more visitors interact in chat, over email and phone. Latest live chat platforms further support mobile along with its back-end dashboard. Live Chat significantly reduces the response time and thereby increase conversation rate from visitors drop into the website. There is a good number of providers in Live Chat implementations both free and paid. Here is a detailed comparison among leading Live char players. Leading players in Live Chat Liveperson Liveperson is one of the leading player in  Live Chat. It allows you to stay connected with your customers every time. In Liveperson chat buttons can be displayed whenever agents are available, allowing customers to initiate chat engagements from their desks, smartphones, or tablets. Using this chat, we can transfer chats to other agents such as second-level support. Olark Olark is another famous leading player in Live Chat. Olark live chat allows you to talk directly with customers. Using Olark, We can automatically send  greeting message or manually via the chat console also it  reveals who’s on your website and exactly what they are doing. zopim Zopim is a famous Chat to engage customers fast. Using zopim,  Agents can handle multiple chats at once, so the wait time is reduced and customer’s have a better experience. Also this lets you reach out and talk to customers before they even ask a question. Free live chat for any website tawk.to Tawk.to is a 100% FREE live chat app that lets you monitor and chat with visitors on your site. More than 250000 companies use tawk.to to provide real time support and service to their customers. Using tawk.to, Stay connected anywhere and be in touch with your customers from your computer, or your mobile. Twak.to wordpress plugin To install tawk.to on your…

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