Top three ecommerce trends to target in 2017
The world of ecommerce is evolving at a rapid pace. As a result, it continues to make online shopping a seamless and hassle free experience.
With the new year just around the corner, it’s time to make sure your company stays ahead of the competition and update on the latest ecommerce trends.
Let’s dive into the top three trends for 2017.
Hassle free return shipping
Customers who shop online are unable to get the same sensory experience they can get from shopping at local stores. This makes it risky, as you are not able to touch or view products to make a decision. As a result, customers expect hassle free return policy for a seamless online shopping experience.
One of the most prominent trends for 2017 is offering customers simple, hassle free return shipping, similar to Amazon Prime.
Same day delivery
Delivery and returns have always been a challenge, but steps have been taken to deliver at a faster pace. This would increase the chances of quality traffic and higher returns.
Providing live-action customer support
Having a live support option helps you reach customers who need your support and assistance. It allows customers to ask questions and provide feedback in real-time.
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